User features
- Female customers are 70 ~ 80%
- They seek for safe and secure toilets on the go. (They prefer fine toilet)
- Social issues of declining birthrate and aging
Designer concept
- Increase customer attractiveness
- Pursuit of CS (customer satisfaction)
- Accelerate purchasing ability
Toilet Maintenance
Improve the comfort level
- From restroom to the cosmetic & resting place
- Complying to diverse users
- Maintenance enhancement
- From restroom to the cosmetic & resting place
- Complying to diverse users
- Maintenance enhancement
Issuess
Creating sustainable comfort
Complying to spreading comfort demands
Creating sustainable comfort
Complying to spreading comfort demands
User features
- Various genders & ages
- Disabilities
- Used by a large number of unspecified people
- Frequently used
Designer concept
- Service enhancement by privatization and installed commercial facilities
- Comfort improvement for users
Toilet Maintenance
Improve the comfort level
- Enhance comfortable toilet cleaning
- Enhance maintenance
- Implement universal design
- Enhance comfortable toilet cleaning
- Enhance maintenance
- Implement universal design
Issues
Maintenance delay
Complying to spreading comfort demands
Review maintenance goal
Maintenance delay
Complying to spreading comfort demands
Review maintenance goal
Research resume
- Study on the concept of future housing life plan, residential area planning(1989, JICE: Japan Institute of Country-ology and Engineering)
- Research proposal for Shikoku eighty-eight temples (1990, Local cultural exchange centre)
- Nishitama area beautification campaign, basic toilet concept (1990, Local cultural exchange centre)
- Osaka municipal park toilet maintenance plan (1993)
- Study on normalization toilet (1993, Panasonic)
- Research committee member on Service facility of Tokyo Metropolitan Expressway (July 1993, Highway Technology Research Centre)
- Heart Building Toilet Manual, Toilet section (1997, The building centre of Japan)
- Toilet room to the front stage, (1997, Association of living amenity)
- Future toilet room (1999, Association of living amenity)
- Universal Exposition 2005, Research on basic plan for supply and processing facilities in forest area (2000, JTA: Japan Toilet Association)
- Universal Exposition 2005, Observation (2000, Japan Association for the 2005 World Exposition)
- Study and research on the parking area toilets of the Metropolitan Expressway (2001, MEX WAY: Metropolitan Expressway Association)
- User attribute survey and questionnaire at Boxhill Matsudo shop (2005, JR East)
- User attribute survey and questionnaire on toilets of 4 shops (PASEO, STELLA PLACE, APIA, ESTA) in Sapporo station (2006, Sapporo Station General Development Co.,Ltd.)
- Users attribute survey and questionnaire on LASCA Chigasaki (2006)
- Users attribute survey and questionnaire on ATRE Ueno (2006)
- New shop of Takashimaya department in Nagoya station of JR Tokai, User survey on toilet (2012, Takashimaya department of JR Tokai)
- Survey and manual preparation at open store of AEON mall ASEAN (2013, AEON mall)
- User survey on toilet of Imperial Palace Park (2014, Ministry of the Environment Ministry of Nature and Environment)
- User survey on toilet of Tokyo University of Foreign Studies lecture building (2014, Tokyo University of Foreign Studies)
- Japan Toilet Association office
- Japan Shopping Centre Association, All Japan toilet liaison meeting Secretariat
